Privacy Policy
1. Who We Are
LYSR is a specialist provider of luxury yacht touch-up, repair and refinishing services. This privacy policy explains how we handle the personal data you share with us through our website, contact form, email or phone.
2. What Data We Collect
We collect only the information needed to respond to your enquiry or carry out a project. This may include your name, company name, email address, phone number, vessel or project details, photos of damage and any other information you choose to provide.
3. How We Use Your Data
Your personal data is used to:
- Answer your questions and provide quotations
- Plan, execute and invoice our services
- Communicate with you during a project
- Comply with legal and administrative obligations
4. Legal Basis
We process your data based on your consent (when you contact us), the performance of an agreement (when we carry out work for you) or our legitimate interest in managing our business relationship.
5. How We Protect Your Data
We treat project photos and client information as confidential. Access is limited to those directly involved in your project. We do not sell your data to third parties.
6. Sharing Your Data
We only share your data with third parties when necessary – for example, with insurers, subcontractors involved in your project, or service providers that help us run our business. All third parties are bound by confidentiality obligations.
7. Retention
We keep your data for as long as needed to fulfil the purposes above, or as required by law. After that, your data is securely deleted or anonymised.
8. Your Rights
You have the right to access, correct, delete or restrict the use of your personal data. You may also object to processing or request a copy of your data. To exercise these rights, contact us at info@lysr.nl.
9. Cookies and Analytics
Our website does not use tracking cookies or analytics by default. If this changes in the future, we will update this policy and ask for your consent where required.
10. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page.